Refund policy

This is a translation provided for convenience. Only the German version is legally binding.

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party designated by you, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Royal1437, Karim Boughalleb, Am Holderstrauch 3, 35274 Kirchhain, Germany, email: info@royal1437.com) of your decision to withdraw from this contract by means of a clear statement (e.g. by letter or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received notice of your withdrawal. We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.


Withdrawal form

If you wish to withdraw from the contract, please complete this form and return it to us:

  • To: Royal1437, Karim Boughalleb, Am Holderstrauch 3, 35274 Kirchhain, Germany, email: info@royal1437.com
  • I hereby withdraw from the contract concluded by me for the purchase of the following goods:
  • Ordered on:
  • Received on:
  • Name of consumer:
  • Address of consumer:
  • Signature of consumer (only if this form is notified on paper):
  • Date: